Privacy Policy

1. Introduction

At 28th Street Agency (“we,” “us,” “our”), accessible via https://28thstreetagency.com.au/

, we respect your privacy and are committed to protecting your personal information — including when you visit our website, use our services, or contact us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with applicable Australian privacy laws.

2. What Information We Collect

We may collect personal information that you provide directly, including:
• Name
• Email address
• Phone number
• Postal address
• Property preferences, goals, or details relevant to buyer services
• Newsletter signup preferences

We may also automatically collect technical and usage data (e.g., IP address, browser type) through cookies and similar technologies.

3. How We Use Your Information

We use your personal data to:

• Provide and manage property buying and consultation services

• Send newsletters, updates, and marketing communications (with your consent)

• Respond to inquiries and requests

• Improve our website and services

• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service providers who help us operate our business, including customer relationship management (CRM) platforms used to manage inquiries and communications

• Professional advisors (e.g., legal, accounting) where required

• Government, regulators, or law enforcement as required by law

5. Cookies & Tracking Technologies

We use cookies to personalise and improve your experience. You can disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You may access, correct, or request deletion of your personal information. You may opt out of marketing communications at any time by contacting us or using the unsubscribe feature.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements. When personal data is no longer required, we will take reasonable steps to securely delete or de-identify it.

8. Data Security

We implement reasonable physical and technical safeguards to protect your personal data. However, no online transmission is completely secure.

9. Changes to This Privacy Policy

We may update this policy from time to time; we will post the revised version on our website.

10. Contact Information

If you have questions about this Privacy Policy, email us at [email protected]

or write to: 28th Street Agency, 1/134a The Parade, Norwood SA 5067, Australia.